Terms & Conditions

 

Terms & Conditions

Last Updated: 2025 Welcome to eterneraonline.com (“Eternera”). By accessing, browsing, or purchasing from this Website, you agree to comply with the following Terms and Conditions (“Terms”). Please read them carefully before using our services.

If you do not agree with any part of these Terms, you must discontinue using the Website immediately.

1. General

These Terms govern your use of the Website and all products, features, and services offered by Eternera.
We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the Website signifies acceptance of updated Terms.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old or using the Website under parental/guardian supervision.

  • You are legally capable of entering into a binding agreement.

  • The information you provide is accurate and complete.

3. Product Information

We strive to present all product details, descriptions, images, colors, and specifications as accurately as possible.
However:

  • Actual colors may vary due to device display settings.

  • Product availability is subject to change without notice.

  • Prices may be updated at any time.

Eternera holds the right to discontinue or modify products without prior notification.

4. Orders & Payments

By placing an order on our Website, you agree that:

  • All information you provide (billing, shipping, contact details) is accurate.

  • You are authorized to use the payment method provided.

  • Orders may be accepted or declined at our discretion.

  • We may cancel orders due to stock issues, pricing errors, or suspicious activity.

All transactions are processed securely through our approved payment partners.

5. Shipping & Delivery

Shipping timelines provided at checkout are estimates only. Delays may occur due to courier constraints, holidays, or external factors.
Once shipped, tracking details are shared (if applicable). Risk of loss passes to you upon delivery.

Full details are available under our Shipping Policy (if applicable).

6. Returns, Exchanges & Cancellations

Return, replacement, or refund eligibility depends on our Return & Refund Policy.
Products must meet the conditions outlined in the policy.
We reserve the right to reject requests that do not comply with the guidelines.

7. User Responsibilities

You agree not to:

  • Misuse the Website in any way;

  • Upload or transmit harmful content, malware, or disruptive files;

  • Engage in fraudulent transactions;

  • Copy, reproduce, or extract content without permission.

Any suspicious or abusive activity may result in suspension or termination of access.

8. Intellectual Property

All Website content—including text, graphics, images, logos, product designs, data, and layout—is the exclusive property of Eternera.
Unauthorized reproduction, distribution, or modification of content is strictly prohibited.

9. Third-Party Links

The Website may include links to third-party sites for user convenience.
Eternera is not responsible for the content, privacy practices, or security of these external sites.
Use them at your own discretion.

10. Limitation of Liability

To the maximum extent permitted by law, Eternera shall not be liable for:

  • Indirect, incidental, or consequential damages;

  • Loss of data, revenue, or business opportunities;

  • Issues arising from the use or inability to use the Website or products.

Your sole remedy is to discontinue use of the Website.

11. Indemnification

You agree to indemnify, defend, and hold Eternera harmless from any claims, liabilities, damages, or expenses arising from your use of the Website or violation of these Terms.

12. Privacy

Your use of the Website is governed by our Privacy Policy, which describes how your personal information is collected and used.

13. Termination

Eternera may restrict or terminate your access to the Website at any time, without notice, if you:

  • Violate these Terms;

  • Engage in fraudulent or harmful activity;

  • Misuse the Website in any way.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi.

15. Contact Information

For questions or concerns related to these Terms, please contact:

Eternera Online
Website: eterneraonline.com
Email: eterneraonline@gmail.com
Phone: +91 7982537273
Address: B-103/4, FF, Industrial Area Phase I,
Naraina Industrial Area Phase 1,
Naraina, New Delhi, Delhi – 110028.

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